tag:blogger.com,1999:blog-7503526014683966890.post3788341923147060894..comments2023-08-10T12:18:10.083-04:00Comments on David's Blog: Manually Updating GoToMyPCDavidChttp://www.blogger.com/profile/16284571794794131722noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-7503526014683966890.post-21919512598195795272014-07-15T02:04:06.021-04:002014-07-15T02:04:06.021-04:00Yeah, I faced similar issues with GoToMyPC but I d...Yeah, I faced similar issues with GoToMyPC but I discovered another very good alternative: RHUB`s remote support servers for remotely accessing computers from anywhere. It is fortknox.<br />Anonymoushttps://www.blogger.com/profile/00212438750780302752noreply@blogger.comtag:blogger.com,1999:blog-7503526014683966890.post-15209161578839569372011-04-08T19:27:23.337-04:002011-04-08T19:27:23.337-04:00Thank you, Glenn Dobson. As I picked back up on th...Thank you, Glenn Dobson. As I picked back up on this issue I kept running into the same problems. I would update a PC to version 7, but then it would offer an 'upgrade' that just took me right back to version 6.<br /><br />I contacted support, and you were correct. For some reason they had our account flagged to stay on version 6.x. What I find odd though is that about 1/4 of our machines were on version 7 with no problems.<br /><br />Oh well. It's corrected and now when you "check for updates" it correctly downloads and installs version 7.DavidChttps://www.blogger.com/profile/16284571794794131722noreply@blogger.comtag:blogger.com,1999:blog-7503526014683966890.post-2098546596362675942011-04-05T14:01:17.576-04:002011-04-05T14:01:17.576-04:00Hi David, sorry you had so much trouble updating y...Hi David, sorry you had so much trouble updating you GoToMyPC Host software. You actually should have been automatically updated some months ago, the only reason you wouldn't have been is because your account was set to a specific build sometime in the past, most likely by a support rep for a compatibility issue. If anyone else reading this finds that they too are still on version 6 or older, and no upgrade is available via the MYPC icon, they should call our toll free support line to have their account settings checked.<br /><br />Thanks,<br /><br />Glenn Dobson<br />Community Leader, Citrix OnlineAnonymousnoreply@blogger.com